EdTech PreCheck
Higher education vendor research

Ivy.ai

AI chatbot / virtual assistant platform automating student-services, admissions & IT help-desk questions

Company overview

AI chatbot / virtual assistant platform automating student-services, admissions & IT help-desk questions

Institutional evaluation considerations

Use institution-specific demonstrations and written documentation to evaluate whether the solution fits your campus systems and workflows. The questions below are an independent purchasing framework, not claims that the vendor has particular features.

  • Which functions are included in the standard subscription versus add-on modules?
  • What integrations exist with student information, identity and analytics systems?
  • What implementation, migration and staff training commitments are required?
  • What security, privacy, accessibility and student-data practices can be documented?
  • What are the full licensing, support, renewal and exit terms?

Public information sources